Shipping policy

Shipping Policy

Thank you for shopping with Cordless & Cozy. We ship orders worldwide.

Shipping rates

Shipping charges are calculated and displayed at checkout based on the destination, products ordered, and available shipping method.

Estimated delivery time

Orders are generally delivered within 7–14 business days after confirmation. Business days exclude weekends and public holidays.

Delivery dates are estimates. Carrier delays, customs processing, severe weather, peak shopping periods, or other circumstances outside our control may affect delivery.

Order tracking

When tracking is available, you will receive tracking information after your order ships. Tracking updates may take several business days to appear.

Customs and import charges

International shipments may be subject to import taxes, customs duties, or other fees charged by the destination country. Unless included at checkout, the customer is responsible for these charges.

Multiple packages

Products may be fulfilled by different suppliers and arrive in separate packages. You may receive separate tracking information for each package.

Shipping addresses

Please check your shipping address before submitting your order. Contact us immediately if a correction is needed. We cannot guarantee changes after an order enters processing.

Cordless & Cozy is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

Delayed, lost, or damaged packages

If your order has not arrived within the estimated timeframe, review the tracking information and contact us.

If a package arrives damaged, keep the packaging and take clear photographs of the package and product so we can review the issue with the supplier or carrier.